CudaEye Support

 

 

I can't find my CudaEye camera(s).

First, see if the camera is already in your account. CudaEye supports multiple "panels" of cameras (similar to the iPhone navigation model) and your ...

Where are my Saved Events?

Your Saved Events can be accessed through the VIEW SAVED EVENT tab or through the SEARCH EVENTS box. Enter your tag or text to ...

I can't see any footage

Since CudaEye cameras typically only record on activity, it may be that everything is working fine, just nothing has happened recently. To check this ...

The software won’t load.

First, check to make sure you can reach the website. Since you are reading this, you probably can. But the Flash application is hosted ...

Is my connection secure?

CudaEye has two secure connections - between your CudaEye Cameras and the CudaEye servers, and between CudaEye and your browser. The camera to CudaEye connection ...

My network is down. Now what?

CudaEye Cameras are resilient to connection issues. They will automatically recover when your network comes back. If you are using Bandwidth Shaping, CudaEye records ...