CudaEye Support

Tuning CudaEye Events

CudaEye event use motion capture to record video when something happens. It works well in most circumstances, but it is deliberately tuned to make sure it does not miss things. You can filter events and make CudaEye easier to use by doing some tuning.

CudaEye provides you two tools for tuning the motion detection - masking and sensitivity. Click on SETTINGS on the camera control, and then on the Detailed tab in the setting screen. Click EDIT to modify your settings.

Your first option should to select the correct default configuration at the top of the screen - click the arrow keys to pick one matches you camera operating environment. This will resolve most issues. If need finer grain control, keep reading.

The Motion Sensitivity slider lets you change the approximate object size CudaEye will track. When you click on it, a box will appear on the screen to give you a sense of how big a thing will trigger an event. Note only the size of the box matters, not whether it is tall or wide. You can adjust the sensitivity either by moving the slider or dragging the lower right hand corner of the box. As you can see, the default is pretty aggressive.

The EDIT MASK button launches the mask editing panel. It is a simple, interactive paint program to allow you to draw and erase the mask. The upper controls select the size and shape of the brush or eraser. The lower controls manage which mask you are drawing on. Currently there are only exclusion masks (what you color over will be ignored), but we are in the process of adding privacy masking and others. When you are done, make sure to save to activate your mask on the camera.

Tuning

If you are getting snapshots of nothing turn on "Show Motion" in the analysis tool panel. You will see boxes drawn around the area where the camera is sensing motion. If you watch a couple, you can figure out what is triggering the event. It is usually something like a light wash from a car driving by or a lighting change from a door opening. You can filter these by placing a motion mask on the wall or ceiling that is washed. It may also be something large moving in the background, potentially outside a window, and again masking works well.

CudaEye supports several other detection filters. The exposure compensation helps the camera to ignore changes caused by auto exposure changes - increase it to reduce sensitivity. The lightwash/shadow filter tries to filter changes in lighting only (shadows) - again, increase it to reduce sensitivity. The Auto Noise Region Filter applies noise filters to areas of the screen that change frequently, and works fairly well at reducing sensitivity to waving trees or other "motion noise"

If none of these help, contact support and we can work through it with you.